Privacy Policy
This privacy policy outlines how Lichtraum Studio AG collects, uses, protects, and handles personal information in relation to our online platform and services, including creative photography services, professional photo studio rental, event space rental, photography equipment hire, post-production editing, and photography workshops & classes.
Identity of the Data Controller
Lichtraum Studio AG is the data controller responsible for the processing of your personal data collected through our site.
Information We Collect
We collect personal information you provide directly to us when you interact with our site or services. This may include:
- Contact information such as your name, email address, postal address, and phone number when you register for an account, book services, sign up for newsletters, or communicate with us.
- Payment information processed securely by third-party payment processors, which may include billing details. We do not store full payment card details on our servers.
- Information you provide when you participate in workshops, events, or surveys, or when you submit inquiries or requests.
We also automatically collect certain information when you visit or use our site. This may include:
- Usage data such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits.
- Information collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services, including processing bookings, managing rentals, and conducting workshops.
- To communicate with you, respond to your inquiries, and provide customer support.
- To process your transactions and send you related information, including booking confirmations and invoices.
- To send you technical notices, updates, security alerts, and administrative messages.
- To personalize your experience on our site and improve our services.
- To monitor and analyze trends, usage, and activities in connection with our site.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Lichtraum Studio AG and others.
- For marketing purposes, such as sending promotional communications about our services and offers, where you have consented to receive such communications or where we have a legitimate interest to do so. You can opt-out of marketing communications at any time.
Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Necessity for the performance of a contract with you (e.g., providing studio rental or workshop services).
- Necessity for compliance with a legal obligation (e.g., maintaining records for tax purposes).
- Our legitimate interests in operating, maintaining, and improving our services, communicating with you, and protecting our rights and interests, provided that these interests are not overridden by your data protection rights.
- Your consent, where required by applicable law, which you can withdraw at any time.
Sharing of Your Information
We may share your personal information with third parties in the following circumstances:
- With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
- In response to a legal request, such as a subpoena, court order, or government demand, or when we believe that disclosure is necessary to comply with applicable law or legal process.
- To protect the rights, property, or safety of Lichtraum Studio AG, our customers, or others, including enforcing our agreements and policies.
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With your consent or at your direction.
We do not sell your personal data to third parties.
International Data Transfers
We may use service providers who are located in countries outside of Switzerland or the European Economic Area (EEA). When we transfer your personal data to such countries, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission or the Swiss Federal Data Protection and Information Commissioner, or transferring to countries deemed to have an adequate level of data protection.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Security
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is ever completely secure or error-free.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request the rectification of inaccurate or incomplete personal data.
- The right to request the erasure of your personal data under certain conditions.
- The right to request the restriction of processing of your personal data under certain conditions.
- The right to object to the processing of your personal data under certain conditions, including processing for direct marketing.
- The right to data portability, allowing you to receive your personal data in a structured, commonly used, and machine-readable format.
- The right to withdraw consent at any time where processing is based on consent.
- The right to lodge a complaint with a supervisory authority.
To exercise these rights, you may contact us using the details provided below. We will respond to your request in accordance with applicable law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our site. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
Links to Third-Party Websites
Our site may contain links to third-party websites. This privacy policy does not apply to the practices of third parties. We encourage you to read the privacy policies of any third-party sites you visit.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the policy. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you may contact us at:
Lichtraum Studio AG
275 Limmatstrasse
Zurich, Canton of Zurich, 8005
Switzerland
